Be Part of the Destination

The travel and hospitality industry is seeing a wave of unprecedented change. Today’s digitally savvy travellers expect mobile access at every step of the process, and they regularly turn to social media and review sites as part of their decision making. Industry disruptors, like private home and holiday rental properties, on-demand lift services or lift sharing has created fierce new competition, and customers are using third-party booking sites to compare options across competitors. How can you give customers an experience that will keep them coming back?

Personalization is key. We can help you be part of the destination and deliver the flawless excursion that today’s air, hotel and rental car customers seek out. Our Travel and Hospitality services help you create an integrated, customized experience and eliminate the headaches too often associated with travel. See how our Digital and Modernisation services will strengthen customer and brand loyalty for years to come.

Hotel Operator Welcomes the Cloud

After learning the location of its data centre was to be sold, Sunburst Hospitality took the opportunity to modernise its entire infrastructure by adopting a transformative cloud solution.

SEE WHY SERVICE MATTERS

Our Services

Accelerate Smart - Smart City

Redefine the boundaries of what's possible in cities and airports by adopting network of high-definition optical and sound sensors and other smart technology.

DISCOVER MORE
Agentless Boarding

Let travelers self-register safely through a mobile application or airport kiosk, allowing access both the security checkpoint and the aircraft.

Travel Agency Commission Settlement (TACS)

Combine banking, PMS interface, data management, postage, distribution, customer service, and reporting in a turnkey commission settlement platform.

DISCOVER MORE

Customer & Employee Experience

Put customers, employees and partners in the center of everything you do by driving digital transformation.

DISCOVER MORE
Analytics

Redefine your business with big data and analytics to personalise the guest experience and foster long-term customer relationships.

Dynamic Workplace

Empower employees to work safer and smarter by leveraging innovative digital technology and processes.

DISCOVER MORE

Hybrid Infrastructure

Establish a flexible environment through a secure, optimized intelligent hybrid infrastructure and build a foundation for your digital business.

DISCOVER MORE

NTT Networking

Leverage agile, secure, and high performing networking solutions from the cloud to the multiple connection points of a global travel experience.

DISCOVER MORE

Smart Transportation

Deliver the solutions your passengers expect by replacing paper tickets with smart card ticketing systems that integrate fare payments.

DISCOVER MORE

Social Media Services

Protect and strengthen your brand with our proven strategies, understanding the role that social media and review sites play in the customer experience.

DISCOVER MORE

A transformative partnership between NTT DATA and Hilton is co-creating the future of hospitality.

PLAY VIDEO

Keep your brand fresh and relevant to write the next chapter of your digital story.

EXPLORE OUR INDUSTRIES
Travel & Hospitality