Digital Banking Transformation

Get data smart, boost efficiency and unify customer channels

Industries /Banking & Financial Services /Digital Banking Transformation

Adopt New Technologies to Engage Customers and Boost Operations

As customers' digital expectations evolve, new, web-native competitors are claiming wallet share. To compete, forward-thinking banks must adopt a digital transformation approach of embracing technologies that both engage customers and radically improve operations.

NTT DATA’s Digital Banking Transformation solutions work holistically to accelerate your digital banking journey across the front and back office. Our team aligns digital solutions with core banking, lending, card, payments and channel management strategies.

Digital adoption leads to better customer service and stronger brand loyalty.

Key Benefits

From mobile banking solutions to application testing and modernisation, we can help you create and transform your digital resources to unleash innovation.

Offering Details

Our digital transformation services begin with bank application testing. Your applications constantly impact customer lifestyles. If not done with precision, they could lead to a laundry list of issues – the most severe of which remains security threats. We help you reduce exposure to critical defects within your IT platform and achieve faster time to market while improving the acceptance of your applications with core payments systems and banking application testing services. Our financial services industry consultants specialise in independent verification as well as validating the technical aspects and functionality of

complex applications. And we use proven solution accelerators and test frameworks to create testing scripts in less time. Our multiple global delivery centres provide testing services through flexible engagement models, resulting in significant cost efficiencies for your organisation. We can also help with functional testing in accordance with an application’s functional specifications and on-functional testing, such as load bearing capacity, security, business continuity, usability and accessibility. Next, we can help you implement mobile banking solutions that meet your business needs while ensuring data security. Our mobile application

services you develop customised mobile applications for your banking customers, implement an application strategy for bring your own device or extend your channel reach. Finally, our Digital Maturity Model (DMM) is a unique and comprehensive framework that maps your bank’s current digital channel state and helps you devise a customised action plan. A pillar of our Digital 2.0 approach, the DMM places banks in one of five levels, depending on their integration of digital technologies: physical, online, self-service, connected and digital.

Digital Banking Transformation