BPO for Cross-Industry
Deliver the customer experience of the future
Drive
strategic initiatives and create positive business outcomes.
Make insightful decisions based on smart outsourcing services that boost your finance, accounting, customer service and other departments.
STREAMLINE YOUR PROCESSES
Reduce Inefficiency and Enhance Your Competitiveness
Unprecedented challenges and business complexities bring with it opportunities to solve recurring resource needs, automate or redesign process for enterprises. NTT DATA helps you meet your customers’ evolving digital care needs with industry-specific platforms and robotic automation solutions. Our new fluid business workflow design, and data from cognitive applications, will redefine your business interaction experiences with your customers, vendors and partners while increasing process efficiency and reducing your total cost of operations.
Our Services
BPO for Customer Service
Reduce contact centre costs by increasing customer self-service. Deploy a coordinated service strategy, enable speech and text analytics and reduce workload.
BPO for Finance & Accounting
Transform your finance and accounting operations into a cost-effective, strategic business asset through to your business needs and goals.
BPO for Knowledge Process Service
Stay ahead of your competition, build market share and serve your customers better.
Procurement as a Service
Take advantage of our procurement-as-a-service solutions, infrastructure, process automation, and a best-practice global sourcing and delivery model.
Robotic Process Automation
Our Robotic Process Automation services can help you increase efficiency, speed and accuracy of business processes.
