Digital Insights Applied
Create and sustain meaningful relationships in the digital era
Shape the Future of Your Enterprise With Digital
If your customers, partners and employees aren’t happy, it doesn’t matter if you’re using the latest interfaces and cutting-edge technologies. That’s why we’ve created the Digital Experience-Led Transformation & Acceleration (DELTA) approach. It focuses on customers first, not just technology — and allows you to evaluate digital solutions from their perspective. DELTA documents and measures digital experiences to ensure they meet or exceed every expectation for truly frictionless customer experiences.
Whether you want to transform your entire digital ecosystem or just one channel, DELTA can help you move quickly to your desired future state, while continuously innovating and adapting to evolving needs. Create and sustain meaningful relationships amid changing times with DELTA. We’ll help you generate digital solutions that increase revenue, and improve customer and employee satisfaction, while reducing the cost of doing business.
Do Customers Trust You With Their Data?
A recent in-depth study prepared by Oxford Economics for NTT DATA finds that just 8% of consumers trust businesses to keep their personal information safe. And only 50% of executives feel their businesses are prepared for a new age of data. Download our report “The Future of Data: Adjusting to an Opt-In Economy” to learn more about these trends and challenges.
READ THE REPORTOur DELTA approach fosters meaningful customer relationships through innovative digital solutions, helping you increase revenue and reduce costs.
HERE is where NTT DATA enables you to work together for digital transformation.
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Digital Insights Applied
Harden the Enterprise Against Security Breaches and Attacks
Prepare, detect and respond to threats by leveraging our security expertise, capabilities and consulting services.
Redesign the Customer Experience
Better understand and measure customer interactions and deliver connected experiences on a powerful digital platform.
Build an Intelligent Enterprise
Boost the bottom line by implementing effective data analytics, artificial intelligence and automation solutions.
Create a Funding Pool for Digital Transformation
Cut costs and complexity from your current operations and evaluate your priorities to define digital fund principles.
Rewire Your Business: Mergers, Acquisitions and Divestitures
Accelerate business transformation during M&A and divestitures with smart goals and a solid blueprint.
Right Size Your IT Portfolio
Move from rigid, inflexible systems and unleash the full potential of your applications through cloud transformation.
Meet the Demands of a Modern Workforce
Meet the changing needs of employees through technologies that build a modern, next-generation workforce.
Eric Clark Appointed as Chief Digital Officer (CDO)
“I’m excited to bring together the innovations, portfolio and industry expertise of our global company in a more formal way in this role to help clients design and implement their digital plans.” — Eric Clark, CDO
READ THE PRESS RELEASE
