Make Population Health a Reality
Population health analytics are readily available, but many organisations are slow to adopt them. How can you put a plan in place, addressing value-based reimbursement and changes in health plan expectations?
READ THE ARTICLEGive Stakeholders a Comprehensive Member View
Healthcare has historically operated in a siloed system where each stakeholder has control over a certain subset of data, and sharing that data has not been easy. With the shift to value-based care initiatives, health plans and providers are looking for ways to improve patients’ health and they must collaborate seamlessly to achieve their goals. Consumer behaviour is another key component of this ecosystem. Consumers today prefer to partner with healthcare professionals instead of relying passively on them to make treatment decisions. And they expect their healthcare journey to be a connected experience.
They want quality interactions across all the channel, and they need familiar digital tools for engagement, education and a feeling of empowerment while navigating a very complex system. Successful organisations will ensure their digital strategy spans the entire healthcare ecosystem and provides flexible and agile tools to each stakeholder. See how we can help you empower all stakeholders with a flexible and customisable suite of modular self-service tools for each stage of a consumers’ healthcare journey. Implement an end-to-end suite of solutions, or take phased approach. Let’s start the engagement today.
Digital Health Consumer solutions drive success in the age of digital disruption.
PLAY VIDEO
Data-Driven Innovations for Digital Success
Take centre stage in connecting with consumers and all stakeholders via marketplace solutions and experience platforms.
EMPOWER
Promote person-centreed care by empowering consumers to take ownership of their care
IMPROVE
Improve understanding and outcomes with tools that increase engagement
CONNECT
Connect with consumers wherever they are throughout their healthcare journey
RETAIN
Personalise the consumer journey to deliver the experience consumers expect
Our Services
Broker Connect Platform
Streamline broker processes and help clients manage enrollment and ongoing administration for their employees. Support individual and group business.
Customer Friction Factor Service
Our Customer Friction FactorSM assessment consultants help evaluate your interactions that negatively impact the customer experience.
Customer Experience Consulting
Create an improved, end-to-end experience for your customers with transparency into customer activities, pain points, emotions and needs.
Group Enrollment Marketplace
Empower brokers, employers and employees by streamlining group quoting, enrollment and ongoing administration for all group sizes.
Individual Enrollment Marketplace
Provide a data-driven, engaging shopping and enrollment experience for individuals. This multi-channel platform supports multiple products and integration into public marketplaces.
Member Engagement Platform
Personalize content delivery and transactions for consumers and health plan members. This omni-channel platform encourages members to use benefits wisely.
