Today’s health plan administrative roles have expanded beyond traditional claims processing, enrolment and payment accuracy. The shift from an insurance provider to additional role as care provider demands new approaches to how you design products, deliver information and engage with consumer, while meeting a myriad of new federal and state regulations. NTT DATA can help. For more than 30 years, our Business Process Outsourcing (BPO) team has implemented the processes and technologies that bring about real transformation for customers of all sizes.
Our end-to-end administrative services help you streamline operations, improve productivity and strengthen cash flow to stay competitive and improve member satisfaction. We help you with back, middle and front office functions, allowing you to focus on strategic initiatives that drive growth and care quality. Learn more about our health plan-focused BPO services today.
Process assistants offer you a hybrid automation approach to increase the productivity of your high-value staff. To know what processes you should be automating, think about it in steps.
REALISE 50% PRODUCTIVITY GAINS OR MORE
Our approach to Business Process Outsourcing helps you improve efficiencies in your non-core operations. That allows you to focus on strategy, market share and customer base, ultimately providing better care.
Strategies for interoperability, scalability, cloud computing
Process maturity and innovation into service delivery
Ecosystems with smart, healthcare-focused processes