New federal regulations will finally give patients access to data needed to manage their health care journey. We’re helping you connect the dots between member engagement and the CMS interoperability rule, and how to leverage clinical data that has never been patient accessible.
In this on-demand webinar, our speakers will discuss CX solutions that empower members, providers and health plans with the comprehensive information needed to improve care coordination and create more engaged members. Check out the discussion with @BCBSRI and @IDC!
Managing Director, Health Plans Consumer Experience Solutions
NTT DATA Services
Lesa has approximately 35 years of leadership experience in healthcare, group benefits, health plans and consulting. In her role at NTT DATA she is has led the development of an integrated Digital Health Platform that gives health plans, providers, brokers and members the tools to needed to make better decisions.
Chief Analytics Officer & Executive Sponsor, Interoperability Initiative
Blue Cross & Blue Shield of Rhode Island
Amar leverages his extensive experience in healthcare data and analytics to better align BCBSRI’s technology capabilities with the company’s data and analytics strategy. He has spent two decades finding innovative ways to build a responsive information technology organization that enhances the user experience. He is well versed in managed care transformation, population health management, clinical informatics, utilization, and disease management
Jeffrey D. Rivkin
Research Director, Payer IT Strategies
Jeff is responsible for research coverage on payer business and technology priorities, constituent and consumer engagement strategies, technology and business implications for consumer engagement, front, middle and back office functions, value-based reimbursement, risk, and quality-based payment and incentive programs, among other trends and technologies important to the payer community. He also has consulting, big data and telecom.