NTT DATA can help with our renowned expertise in supply chain management and global support solutions. Our After Sales Services utilise this proven experience, providing a comprehensive suite of offers and an underlying platform that enables your enterprise to quickly and cost-effectively meet your post-sales obligations. See how you can make the customer experience a positive one well beyond the transaction.
The last decade has seen the ushering in of the digital transformation age. Today, your consumers are highly connected, on the go and expect instant gratification with access to product information and price comparisons anywhere, anytime from their smartphones and tablets. IT trends such as the cloud, big data and analytics are also impacting the supply chain sector and transforming the way you conduct business with your customers across multiple disparate systems. As the after-market supply chain
continues to develop and mature, your organisation needs to move toward more intense collaboration with your customers. This requires establishing a single view of information systems and standardising your business operations and processes across your enterprise. offer a comprehensive suite of after-market services and an underlying platform that enables your enterprise to quickly and cost-effectively meet your post-sales obligations. We have in-depth experience managing after-market service chains, with expertise in optimisation, operations and analytics.
Our industry-leading operating procedures, automation methodology and reporting dashboards bring a heightened level of transparency to your business processes. With our dynamic and flexible approach to implementing aftermarket solutions, NTT DATA uses Lean and Six Sigma best practices to help you effectively control your business processes as well as improve your business outcomes and turnaround times. We help drive success for your organisation with our significant experience providing aftermarket supply chain operations, supported by an underlying analytics platform.